JimBeau wrote:I too am having the same issues with the full version upgrade that I purchased. Needless to say, if Corel cannot resolve this or with the help of this forum, the program will be permanently deleted. I have wasted several hours recording needed webinars for Clients only to learn THE FILES DID NOT SAVE!!!! I cannot tell you how embarrassed I was having go to my Clients and explain the situation. If anyone has the link to the "different" version of MultiCam (full not lite) from Corel please let me know. Especially after calling them and getting nowhere with that route either. The MultiCam Lite works perfectly, but, I am upset by purchasing the full version upgrade, Corel has dropped the ball. I cannot believe I have so many issues with the new updates in Pinnacle Studio 22 Ultimate as well as the full version of MultiCam. They keep sending me through a tireless email loop wanting me to do this, do that, etc.I am computer expert by trade so please understand my systems run at the peak of performance always. The full program will NOT save any files what-so-ever nor does it complete the "auto-detect" in the full version! I have contacted Corel support with no joy. I too am having the same issues with the full version upgrade that I purchased. Contact support, there is a guy there Venkat that is very friendly and will take care of you. PS: Yikes Jimmy, I hope you get that sorted out. And now I can edit each file individually, which is exactly what I wanted. The recordings and audio are pretty darn good from multiple sources!! The files are a bit large, but it generates and saves them very quickly. And Now it works, and works pretty good actually.
REINSTALL PINNACLE STUDIO 21 DOWNLOAD
Tech support sent me a link to download another version of MultiCam, then had me uninstall the original version I got with VS2019 and reinstall the new version. Then tonight they got back to me and I'm happy to report that my issue was solved. When we didn't get a solution the tech forwarded up the tech support chain a week or so ago. However I have an update, I contacted Corel Support, which got right back to me, and they had me try a few things, clean out temp files etc.
Thanks for that link David, I will check that out again, but MC Capture is now working.